Terms of service
Last updated: February 23, 2026
Cats & Stitch (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase from catsandstitch.com (the “Site”).
Personal information we collect
Device information
When you visit the Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we may collect information about the pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Order information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely by Shopify and payment providers), email address, and phone number.
Custom order content
If you upload photos or provide custom details for an order, we collect that content so we can create your custom artwork and fulfill your order.
How we use your personal information
We use the personal information we collect to:
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Process payments and fulfill your orders (including confirmations, shipping, and customer support)
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Create custom artwork and produce your order based on the information and photos you provide
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Communicate with you about your order, updates, or support requests
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Screen orders for potential risk or fraud
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Improve and optimize our Site and customer experience
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Send marketing communications if you opt in (you may unsubscribe at any time)
Sharing your personal information
We share your personal information with third parties to help us provide our Services and fulfill orders, including:
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Shopify, which powers our online store and checkout
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Payment processors that securely process transactions
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Shipping carriers that deliver your order
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Analytics and advertising providers that help us understand performance and marketing effectiveness
We may also share your personal information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Cookies and tracking technologies
We use cookies and similar technologies to operate the Site, remember preferences, analyze performance, and support advertising/retargeting. You can control cookies through your browser settings. Please note that disabling cookies may impact certain Site features.
Advertising and marketing
We may use advertising partners (such as Google and Meta) to deliver ads and measure performance. These partners may use cookies or similar technologies to show you relevant ads based on your activity.
You can manage or opt out of certain targeted advertising through your account settings or ad preference settings with these providers.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing. To make a request, contact us using the information below.
Data retention
We retain order and customer information for our records unless and until you ask us to delete it, and as needed to comply with legal and business requirements.
Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date.
Contact us
For questions about this Privacy Policy or to make a privacy request, please contact us at: